Refund Policy

At Ai_Cam, customer satisfaction is our top priority. If you're not fully satisfied with your Bluetooth Headband, we're here to help.

Eligibility for Refunds

  • Refund requests must be submitted within 30 days of receiving your order.
  • The item must be unused, in its original condition, and in the original packaging.

Process for Refunds

  1. Visit our support page on the website and submit your refund request along with your order number and reason for the refund.
  2. Follow the instructions provided by our team for returning the item.
  3. Once the product is received and inspected, we will process your refund to the original payment method.

Exclusions

  • Items damaged due to misuse or wear and tear are not eligible for refunds.
  • Shipping costs are non-refundable unless the issue was caused by us (e.g., wrong or defective item).